Instant Teams

We’d like to introduce you to Laura, a Help Desk Agent. She works for a software company in Missouri while living in North Carolina. A skilled and dedicated employee, she needed a career that would let her stay home with her kids. She joined the MadSkills platform to connect and ended up landing an excellent job!

Each military spouse has their own unique journey. Learn why military spouses, like Laura, are the perfect fit for remote teams:

Title

Help Desk Agent

Company

Thirty3 Productions, LLC

Where do you live?

Fort Brag, North Carolina

What do you do?

On the weekends, I assist customers through the help desk. I answer any questions they may have or work through issues they are facing with their accounts.

Why do you love it?

I love my job because it was so important to me that I stay home with my two babies. I tried to go back to work, but my son, in particular, had a hard time with the change. I decided that I would go ahead and stay at home for awhile longer. But, I still wished I had SOMETHING that was mine and could use my brain to do. (After talking to toddlers all day, it becomes a necessity! Haha!) This job has given me the opportunity to stay at home with my family. But now I have other responsibilities, too. I get to stretch my brain power and be a part of a team. Plus, they are the kindest most professional people I’ve ever worked for.

How did you get here?

I submitted my profile on MadSkills and I started browsing the jobs on the site. I came across this position, and it sounded like something I would be able to do. So, I submitted my resume with Thirty3 Productions. I went through the interview process and they asked me to join their team!

Advice for military spouses aspiring to work remotely?

MAKE A PROFILE ON MADSKILLS!! Check the site for jobs that they post! What a fantastic resource for military spouses!!